Gardeners East Ham Accessibility Statement

At Gardeners East Ham we are committed to making our online content and local service information available to everyone in the East Ham community. This accessibility statement explains how we aim to meet the needs of people with disabilities, including residents seeking local garden maintenance or advice from East Ham gardeners. We take a proactive approach to inclusivity and continual improvement across our digital presence and service communications.

Our statement covers the site and published materials about our gardeners in East Ham and nearby areas. We strive to follow recognized standards for accessibility: WCAG 2.1 AA compliance is our target level. Where possible we provide alternatives for non-text content, clear headings, and structured content so that assistive technologies can interpret information about local garden services effectively.

We support screen-reader users through semantic HTML, ARIA landmarks where needed, and descriptive link text so that people using screen readers can navigate descriptions of East Ham garden services. We also ensure pages are readable when text is resized and that color contrast meets recommended ratios to benefit users with low vision or color blindness.

We recognise that accessibility is more than compliance; it is about practical access to information about garden maintenance and planting schedules relevant to East Ham residents. Our team tests content with multiple assistive technologies and consults with local users when possible. Improvements are logged and prioritized so that the Gardeners East Ham information remains usable and up to date.

If you rely on keyboard navigation, our site and documents are designed to be fully operable without a mouse. Focusable elements are in a logical order, visible focus outlines are present, and skip links are available where larger documents appear. We also review keyboard behavior for interactive components to ensure predictable operation for users who cannot use pointing devices.

Key accessibility features we implement include:

• Screen-reader support through clear semantics and ARIA where needed
• Keyboard navigation and visible focus states for interactive elements
• Text alternatives for images and non-text content relating to East Ham gardening examples
• Consistent headings and landmarks to assist orientation and scanning

We aim for broad compatibility with assistive technologies, including common screen readers, magnifiers, and voice recognition tools. Documents and resources about local gardening are provided in accessible formats when practical, and we avoid inaccessible file types or provide accessible alternatives. Our content editors receive guidance on writing plainly and using formatting that improves readability, helping all residents in East Ham access information about local garden care.

We welcome accessibility requests and will work to provide materials in an alternate format or to support reasonable adjustments for people who need them. If you have difficulty accessing any information about our East Ham garden services or pages, please contact our accessibility team with details of the content you need and how we can help. We aim to respond to accessibility enquiries promptly and to resolve issues or offer an alternative solution within a reasonable timeframe.

Continuous improvement is central to our approach: we monitor changes to accessibility standards, test regularly, and update processes for the benefit of everyone seeking gardeners in East Ham or guidance about planting and maintenance. We publish updates to this statement when significant changes occur, and we remain committed to working with the community to make garden care information inclusive and useful.